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The Secret to Hiring the Right Treatment Center Staff

The Secret to Hiring the Right Treatment Center Staff

Mental health staffing

When it comes to addiction treatment centers, the success and effectiveness of the programs are heavily dependent on the staff members who work there. Hiring the right treatment center staff is a crucial task that requires careful consideration and a well-thought-out strategy.

The right team can make a significant difference in the lives of patients, providing them with the care, support, and guidance they need to overcome addiction and embark on a journey to recovery. In this blog post, we will explore the secret to hiring the right treatment center staff and the key factors to consider in the process.


Experience and Qualifications

Experience and qualifications play a critical role in determining the competence and suitability of potential staff members. Look for individuals with the necessary certifications, education, and training for addiction treatment. Relevant experience working in treatment centers or other healthcare settings can provide valuable insights and practical knowledge to handle the challenges faced by patients in recovery.

Compassion and Empathy

Addiction is a complex and sensitive issue requiring a compassionate and empathetic approach. The right treatment center staff should be able to connect with patients on an emotional level, showing understanding, patience, and genuine care. During the hiring process, assess candidates’ interpersonal skills, ability to communicate effectively, and their capacity to demonstrate empathy. These qualities are crucial in creating a supportive and healing environment.

Teamwork and Collaboration

Treating addiction and facilitating recovery is a team effort. The right treatment center staff must be capable of working collaboratively with colleagues, therapists, counselors, and other healthcare professionals. Look for individuals who can demonstrate strong teamwork and communication skills. Assess their ability to adapt to a multidisciplinary approach and their willingness to participate actively in team meetings, case discussions, and treatment planning.

Continuous Learning and Professional Development

Addiction treatment is an evolving field, and it is essential for treatment center staff to stay updated with the latest research, methodologies, and best practices. Look for candidates who exhibit a commitment to continuous learning and professional development. Ask about their engagement in relevant conferences, workshops, and training programs. Candidates who show a willingness to expand their knowledge base and improve their skills are likely to contribute positively to the growth of the treatment center.

Ethical Standards and Boundaries

Hiring staff members with high ethical standards is of utmost importance in a treatment center. Addiction treatment involves vulnerable individuals who rely on the integrity and professionalism of the staff. Ensure that candidates have a strong understanding of professional boundaries, ethics, and confidentiality. Conduct thorough background checks and reference verifications to ensure the trustworthiness and reliability of potential hires.

Adaptability and Resilience

Working in a treatment center can be demanding and emotionally challenging. It is crucial to hire staff members who can adapt to the dynamic nature of the job and demonstrate resilience in the face of difficulties. Candidates should possess the ability to handle stressful situations, manage time effectively, and make sound decisions under pressure. Look for individuals who have previously demonstrated resilience and adaptability in their professional or personal lives.

Final Thoughts on Hiring Treatment Center Staff

Hiring the right treatment center staff is crucial in ensuring addiction treatment programs’ success. The secret lies in finding individuals who are not only qualified and experienced but also share the center’s values, possess compassion and empathy, work well in teams and exhibit adaptability and resilience.

Ensuring that your hires are qualified, capable and exemplify your companies values is what we do best here at SMG Healthcare Recruiters. In fact, we are especially familiar with the needs of the substance abuse and mental health treatment centers. When you’re ready to streamline your staffing processes, we would love the opportunity to tell you what SMG Recruiters can do for your drug and alcohol treatment centers. Give us a call at (321) 353-8310

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Frank A. Severino, Jr.

Director of Recruiting & Managing Partner

Born in Chicago, Frank moved to the Orlando area in 2012. As SMG Healthcare Recruiters Director of Recruiting, Frank works directly with the talented people we recruit as well as interacting with clients to ensure their needs are met and their expectations are surpassed. Frank feels blessed to have the opportunity to help build the family business and to be engaged in important work that plays to his professional and personal strengths. Frank says, “Helping people find gainful employment in an industry so full of passion for helping others is truly rewarding.” Like his father, Frank Jr. has experience working in behavioral healthcare in business development. In his leisure time, Frank Jr. coaches a nationally recognized high school baseball team in Winter Park, Florida. He also enjoys fishing, relaxing on the beach, cookouts and watching Chicago sports.

Michael Severino

COO & Managing Partner

Born in Woodridge, IL, Michael moved to Florida in 2014 and has been working with SMG Healthcare Recruiters since 2016. As COO, Michael helps see to SMG & Associates’ daily operations and ensures that clients get everything they need and more. One of his favorite parts of the job is working with people, especially helping candidates reach their highest potential. Michael considers himself extremely fortunate in having the chance to build the family business with his dad and brother, Frank Jr. Michael says, “I really enjoy working with my family. My father is my hero and being able to learn from him everyday is an opportunity that most people don’t have.” Michael currently lives in St. Cloud, FL with his wife and two bulldogs, Buca and Ozzie. In his down time, Michael enjoys boating and jet skiing. He is a technology enthusiast and is currently learning how to code in HTML, Javascript and LUA.

Frank B. Severino, Sr.

CEO & Senior Managing Partner

Born in the Chicago suburb of Oak Park, Illinois, Frank moved to Orlando, Florida in 2017. A founding member of SMG & Associates, he has been with the company since its very first day in 2019. Frank brings extensive experience in the Mental Health, Eating Disorder and Substance Abuse treatment field to SMG’s long list of strengths, working as the Executive VP of Business Development for RiverMend Health and as Regional Director for Lakeview Health. 

The move into healthcare recruiting seemed like fate to Frank as he has spent the bulk of his career working in either recruiting and staffing or mental health treatment. The decision to merge the two into the venture that became SMG Healthcare Recruiters came naturally. It allowed him to leverage his greatest strengths and provide truly exceptional service to the healthcare industry. 

Frank understands just how important filling positions with the right people is in the healthcare area because he’s seen the process from every angle. He lives in Sarasota, Florida with Karen, his wife of 38 years and is blessed to work with his sons, Frank and Michael in building SMG Healthcare Recruiters. His son Joseph has recently joined the firm and is learning the recruiting field as a candidate screener. Additionally, Frank leads our staffing company, “Pinnacle Staffing Resources”. He serves as an Advisory Board Member for the N.O.W. Matters More Foundation. He divides his free time between various passions including boating, fishing and golf and work with his church.