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How To Improve Healthcare Employee Morale

How To Improve Healthcare Employee Morale

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Healthcare employees are vital to the success of any healthcare organization. They provide an invaluable service to patients, yet they often go unrecognized and underappreciated. Healthcare employee morale can suffer when they do not feel valued or respected. 

The good news is that you don’t have to wait for someone else to recognize your staff’s hard work. You can start by creating a culture of appreciation among your healthcare team. In this week’s blog post, we will discuss some effective ways to improve healthcare employee morale and keep everyone motivated, productive, and engaged.

Common Causes Of Low Morale Among Healthcare Employees

There are many common causes of low morale among healthcare employees. One of the most common is a lack of appreciation from management. When employees feel like their hard work is not being recognized or that their contributions are not valued, it can lead to a feeling of devaluation and discouragement. This can also translate to a lower quality of patient care

Another common cause of low morale among healthcare workers is a high level of job stress. Healthcare is a demanding field, and when employees are constantly under pressure to perform at a high level, it can take a toll on their emotional and physical well-being.

Additionally, working long hours without adequate compensation can also lead to low morale. Job stress was an enormous factor in the workplace during COVID-19 due to the numbers of patients coming in, and how sick they were. 

Finally, another common cause of low morale in healthcare workplaces is interpersonal conflict. When employees do not feel supported by their colleagues or supervisors, it can create an environment of mistrust and hostility which can further contribute to feelings of discouragement and dissatisfaction.

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The Impact Of Low Morale On Patient Care

When it comes to patient care, morale is everything. If your employees are unhappy, it will show in their work. Low morale can lead to a decrease in the quality of patient care, as well as an increase in errors and accidents. In fact, studies have shown that happy employees are more productive and make fewer mistakes.

Bottom line? Lower morale means lower levels of patient care. 

Improving Morale In Medical Settings

So what can you do to improve healthcare employee morale? Here are a few ideas:

1. Invest in training and development.

Happy employees are usually those who feel like they are constantly learning and growing in their careers. Offer opportunities for training and development, such as continuing education courses or paid conferences. This will show your employees that you value their professional growth.

2. Encourage open communication.

Open communication is key to a happy workplace. Encourage your employees to share their ideas and concerns openly, without fear of retribution. When everyone feels comfortable speaking up, it leads to a more positive work environment.

3. Show appreciation.

A little appreciation goes a long way. Take the time to thank your employees for their hard work and dedication. Let them know that you notice and appreciate their efforts. A simple “thank you” can go a long way towards improving morale.

4. Create a positive work environment.

Make sure your healthcare employees have a clean and comfortable place to work. If possible, offer them perks like free snacks and drinks, or access to a gym.

5. Set realistic expectations. 

Don’t overload your employees with work, and make sure they have the proper resources to do their jobs effectively. If you are able to, hire more staff, including support staff.

6. Acknowledge their achievements. 

Take the time to recognize when your employees do a good job. This can be as simple as sending them a thank-you note or giving them a small bonus.

7. Offer opportunities for growth. 

Help your employees develop their skills by offering training and development opportunities.

8. Offer raises.

While healthcare is an industry based on caring for others, people go to work to make money. Giving your employees a raise will nearly immediately boost morale. This is perhaps the most concrete way of boosting morale and job satisfaction. It’s also helpful in retaining staff.

9. Listen more than you talk. 

Perhaps the most important point in this article is that you must listen to your employees. If you really listen, they will tell you what they want to improve working conditions.

You have to listen to the silences as well. Your employees may not be able to tell you exactly what is wrong in words, but they will also tell you with their actions. 

Get Help Hiring New Healthcare Staff Today!

Improving healthcare employee morale is an important part of creating a positive and productive workplace. By understanding what drives healthcare employees to be motivated, providing them with the tools they need to succeed, and offering rewards for hard work and dedication, managers can create a supportive environment that encourages employees to stay engaged in their roles. 

Taking the steps above will ultimately lead to greater job satisfaction for all involved—  resulting in improved patient outcomes as well as increased job security for the healthcare staff. Everybody wins.

And if you would like some help in hiring new staff, we’re always here to help. You can call us at (321) 353-8310 and we can discuss your needs and what we might be able to do for you. The hiring market in healthcare right now can be difficult, but it doesn’t have to be with one quick phone call. 

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Frank A. Severino, Jr.

Director of Recruiting & Managing Partner

Born in Chicago, Frank moved to the Orlando area in 2012. As SMG Healthcare Recruiters Director of Recruiting, Frank works directly with the talented people we recruit as well as interacting with clients to ensure their needs are met and their expectations are surpassed. Frank feels blessed to have the opportunity to help build the family business and to be engaged in important work that plays to his professional and personal strengths. Frank says, “Helping people find gainful employment in an industry so full of passion for helping others is truly rewarding.” Like his father, Frank Jr. has experience working in behavioral healthcare in business development. In his leisure time, Frank Jr. coaches a nationally recognized high school baseball team in Winter Park, Florida. He also enjoys fishing, relaxing on the beach, cookouts and watching Chicago sports.

Michael Severino

COO & Managing Partner

Born in Woodridge, IL, Michael moved to Florida in 2014 and has been working with SMG Healthcare Recruiters since 2016. As COO, Michael helps see to SMG & Associates’ daily operations and ensures that clients get everything they need and more. One of his favorite parts of the job is working with people, especially helping candidates reach their highest potential. Michael considers himself extremely fortunate in having the chance to build the family business with his dad and brother, Frank Jr. Michael says, “I really enjoy working with my family. My father is my hero and being able to learn from him everyday is an opportunity that most people don’t have.” Michael currently lives in St. Cloud, FL with his wife and two bulldogs, Buca and Ozzie. In his down time, Michael enjoys boating and jet skiing. He is a technology enthusiast and is currently learning how to code in HTML, Javascript and LUA.

Frank B. Severino, Sr.

CEO & Senior Managing Partner

Born in the Chicago suburb of Oak Park, Illinois, Frank moved to Orlando, Florida in 2017. A founding member of SMG & Associates, he has been with the company since its very first day in 2019. Frank brings extensive experience in the Mental Health, Eating Disorder and Substance Abuse treatment field to SMG’s long list of strengths, working as the Executive VP of Business Development for RiverMend Health and as Regional Director for Lakeview Health. 

The move into healthcare recruiting seemed like fate to Frank as he has spent the bulk of his career working in either recruiting and staffing or mental health treatment. The decision to merge the two into the venture that became SMG Healthcare Recruiters came naturally. It allowed him to leverage his greatest strengths and provide truly exceptional service to the healthcare industry. 

Frank understands just how important filling positions with the right people is in the healthcare area because he’s seen the process from every angle. He lives in Sarasota, Florida with Karen, his wife of 38 years and is blessed to work with his sons, Frank and Michael in building SMG Healthcare Recruiters. His son Joseph has recently joined the firm and is learning the recruiting field as a candidate screener. Additionally, Frank leads our staffing company, “Pinnacle Staffing Resources”. He serves as an Advisory Board Member for the N.O.W. Matters More Foundation. He divides his free time between various passions including boating, fishing and golf and work with his church.