Hiring a medical assistant is an important decision, as they play a crucial role in the efficiency of your healthcare facility.
Medical assistants are responsible for performing both clinical and administrative duties, so you want to make sure you have the best person possible on board. That’s why it’s so important to ask the right questions when interviewing potential medical assistants.
Here are 5 things you should ask a medical assistant before hiring them to make sure they’re a good fit for your team.
1. What Is Your Level Of Education
A medical assistant is a professional who helps to support the work of doctors and other medical staff. They are usually responsible for administrative tasks, such as scheduling appointments and managing medical records. They may also assist with clinical tasks, such as taking patients’ vital signs or preparing them for examinations.
When you are considering hiring a medical assistant, it is important to ask about their level of education. Many medical assistants have completed formal training programs that offer both classroom and hands-on instruction. Some states require medical assistants to be certified, which typically involves passing an exam.
If you are looking for a medical assistant with specific skills or knowledge, you may want to ask about their education in particular areas. For example, if you need someone who can perform basic laboratory tests, you would want to inquire about their training in the lab. Alternatively, if you need someone who can provide patient education on disease prevention or healthy lifestyle choices, you would want to ask about their educational background in these topics.
2. What Is Your Level Of Experience?
You likely want someone with direct experience in the duties you’ll be requiring (although there can be benefits of training someone to your method specifically. Here are some things to ask:
- How long have you been working as a medical assistant?
- What types of experience do you have in the field?
- What is your level of experience with handling medical billing and coding?
- Do you have experience with scheduling appointments and managing patient records?
- What is your level of experience with using medical software?
- Are you comfortable working long hours, on call, or overnight shifts?
- What is your availability like?
- What are your salary expectations
You can also use this to determine hard skills. These are the skills that they have that are specific to the medical field. This can include things like medical billing, coding, and terminology. You will also want to ask about their experience with different types of medical equipment.
3. What Are Your Strengths?
A medical assistant can bring a lot to the table in terms of skills and abilities. But what are their soft skills? To find out, you can ask some of the following open questions:
- What are you good at?
- What do you enjoy doing in free time?
- What are your natural talents and abilities?
- What do others say are your strengths?
- How have you utilized your strengths in the past?
Once you have a good understanding of their strengths, you can begin to match them up with the tasks and responsibilities of a medical assistant.
For example, if they’re detail-oriented and organized, they may be well-suited for handling patient scheduling and medical records. If they’re compassionate and good at communicating with people, they may excel at interacting with patients. And if they’re physically fit and have good stamina, they may be able to handle the more physically demanding tasks.
4. Determine Personality Fit
An important part of a working relationship is determining personality fit. You can ask yourself some questions about this too, to see what type of person might fit best in your office or practice.
For example, are you looking for someone more detail-oriented or someone who might be more laid-back. Do you want someone who is flexible or thrives on routine? Is your practice busy and chaotic, or quiet and reserved?
You’ll not only want to find a good employee, but someone you also like working with. You don’t have to be best friends, but if you hire someone abrasive and churlish, it can make the office more difficult to be in.
5. How Did You Find This Position?
How they found the position is always an interesting question to ask, because it can tell you a lot about how they think. First, consider whether the medical assistant is currently employed. If so, ask how they heard about the opening. This will give you some insight into their job search methods and whether they are actively looking for new opportunities.
If the medical assistant is not currently employed, ask how long they have been searching for a position. This will help you gauge their level of desperation and commitment to finding a new job. Additionally, ask if they have applied for other positions. This will give you an idea of their employment history and what kinds of jobs they are interested in.
Find The Perfect Medical Assistant By Giving Us A Call
Asking the right questions can help you determine if an applicant is the right fit for your organization and provide you with an idea of their skillset. You can also call us and we can help find suitable candidates to interview.
We hope that our five tips have helped give you some ideas on what kinds of questions to ask when interviewing potential medical assistants. Remember, taking the time to properly vet candidates will ensure that only those who are qualified and capable end up joining your team. We can do a lot of the legwork for you. Reach out at (321) 353-8310 and find the perfect assistant today.